• Where Innovation
    is born

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  • and Clouds
    are tied together.

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    One Unified Communications Platform

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    Simplified.

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    Modernized.

  • Your Solutions
    across any device.

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    Any Browser.

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    Any Device.

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    Any Operating Sytem.


UC Platform


UC Platform

ODiN is the first ever fully responsive UC Platform
for BroadSoft™ BroadWorks that Organizes Development & Integrates Networks together

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Fast Delivery

A complete modernaized experience up and running in no time at all! One web-app across any device, browser, & OS.

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Custom Call Reporting

Create custom call reports on the fly! Fast reports with instant live search, filtering, & full export capabilities.

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Enhanced Call Center Reporting

Full Enhanced Call Center reporting without the need for a BW DBS or Supervisor & Agent License

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Full Access, Full Control

Developed with BroadWorks hierarchy in mind, allowing for quick cost effective development at all levels:

24

hours

95+

million call records

12+

call center reports

5

Access Levels

Contact us today for a live demo

ODiN components

v1.1

ODiN UC BASELINE PLATFORM

Simplified. Modernized. Automated.

User Portal
included
UNLIMITED Users
Quick Feature Dashbaord
Simplified feature management
Historical reporting
  • User
  • call center (add-on)
Click to Call
Plus much more...
more info
Group Portal
included
UNLIMITED Group Admins
Management of Users
Show / Hide 'viewable packs'
Historical call reporting
  • All Users
  • call center (add-on)
'iTunes'-like 3rd party integration
Plus much more...
more info
Call Reporting
included
UNLIMITED Historical Reports
Group Reports
User Reports
Live Instant Search
Instant Toggle Filtering
for custom reports
Full export capabilities
(copy, print, csv, excel, pdf, email)
more info
System Portal
included
UNLIMITED System Admins
User utilization
BW license utilization
DN usage utilization
Bulk provisioning
Plus much more...
more info

ODiN UC Add-on MODULES


CALL CENTER REPORTING

Enhanced Reports

12+ Full enhanced Call Center Reports. Live & Historical, Instant search & filtering for custom reporting.

No BW License

Clientless Reporting on any device, browser, or OS for ANYONE! No need to assign Supervisor or Agent license.

No BW DBS

Our built-in reporting engine handles everything! No need for a BW DBS Server. Get your data when you need it!







our services

Park Bench Solutions LLC is a next generation software and services company. We have built our focus around "tying cloud-based applications & services together" and integrating them into the world-wide leading hosted voice provider, BroadSoft™ and the BroadWorks application platform.

Our extensive knowledge around Communications-as-a-Service (CaaS) and Software-as-a-Service allows Service Providers to extend their capabilities by taking advantage of our core products, along with our professional services and development expertise. Our approach is always to: Simplify. Modernize. Automate.

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BroadWorks Development

Going strong since R10!

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Call Details & Analytics

Custom Reporting the way you want!

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Professional Services

Network, System, and Software

customer feedback

history

We are constantly evolving
check back for additional announcements.

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United States

Tampa, Florida
info@parkbenchsolutions.com


Contact Us

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