ODiN Portal was developed with the BroadWorks hierarchy in mind, allowing for full self-service management at all levels: BroadWorks System, Provisioning, Enterprise, Group, and User.

  • 1

    User Portal

    The best customer experience for BroadWorks.

    We believe the customer user experience is absolutely critical, and the key asset to attract and retain a strong customer base for Service Providers. From the beginning, we built ODiN to offer the most modernized experience for the market leading BroadSoftTM BroadWorks platform to date.

    Built on the latest responsive technology, customers can now enjoy the same excellent experience across any device, browser, and operating system without downloading or updating anything.

  • 2

    Group IT Admin

    Simplified control and peace of mind.

    For years, managing a phone system has been a tremendous headache. This is no longer the case with the ODiN Group IT Admin portal.

    IT Admins like control, and it is inconvenient to have to call their Service Provider for every add, update or delete request. Service Providers can now offer the controls to an IT Admin, as a simple interface, without having to worry about complex administrative and permissions access.

    ODiN’s Group IT Admin Portal allows self-service & management of numerous group services such as Auto Attendants, Audio Files, Hunt Groups, and more.

  • 3

    Service Provider / Enterprise Access

    Organized access for multiple locations.

    Managing an entire Enterprise across multiple locations has never been an easy task, until now. ODiN’s Service Provider / Enterprise Access has organized and simplified full management of all the Group and User services and features.

  • 4

    System Provisioning Access

    The best customer support by managing and viewing what your customers see.

    So many times, System Provisioning access is available, but it’s never an exact replica of exactly what the customer sees when it comes to support.

    ODiN’s overlay to BroadWorks allows support teams to offer the best customer support available when it comes to adds, updates and deletes by allowing the support team to see exactly what the end Service Provider, Enterprise, Group or User is experiencing.